We are here to help you get answers to your questions about OneSimCard phones and services.
Can I transfer my phone numbers and balance from my standard OneSimCard SIM when I upgrade to a OneSimCard Plus SIM or other SIM card?
When does a Personal Extra Number (PEN) subscription start?
New SIM card orders with PENs
Your monthly, quarterly, bi-annual or annual subscription to a Personal Extra Number starts the moment your order has been shipped. If you do not need your Extra Number to be active right away, you can always wait and order an Extra Number later at any time by logging into your account.
eSIM orders on onesimcard.com do not require shipping.
PENs added to existing SIM cards
These PEN subscriptions are activated right after the order has been processed. The activation is virtuallyinstant, unless your PEN order requires additional documents for verification. Please see the local number information page for the list of any additional document requirements by country.
Free Trial PENs
Many SIM cards come with Free Trial PENs that are inactive by default. You can activate Free trial PENs at any time from your account.
BANK SMS Verification PEN
The SMS Verification PEN is the only PEN that can be used without a SIM card. These PENs are activated instantly if ordered on their own or added to an existing active SIM card.
Are there any mobile internet data plans or data packages?
Yes! Data Plans are available on all SIM cards. Please see below
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Physical 3-in-1 DataMax
Single countries data packages are available. Please see the Rates and Coverage page for specific countries' data packages.
Plan Duration | Plan Size | Plan Cost |
Monthly - 30 days |
500 MB | $5.25 |
Monthly - 30 days |
1000 MB | $8.90 |
Monthly - 30 days |
2000 MB | $17.50 |
Monthly - 30 days |
3000 MB | $24.50 |
Monthly - 30 days |
5000 MB | $38.50 |
Zone Standard Countries:
Aland Islands, Australia, Austria, Azerbaijan, Azores, Bangladesh, Belgium, Brazil, Bulgaria, Cambodia, Canada, Canary Islands, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malaysia, Malta, Martinique, Mayotte Island, Myanmar, Netherlands, New Zealand, Norway, Pakistan, Philippines, Poland, Portugal, Puerto Rico, Reunion, Romania, Russia, San Marino, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Barts, St. Martin, Sweden, Switzerland, Taiwan, Thailand, Turkey, U.S. Virgin Islands, United Kingdom, United States, Vatican City and Viet Nam.
Plan Duration | Plan Size | Plan Cost |
Weekly - 7 days |
150 MB | $5.50 |
Two Weeks - 14 days |
250 MB | $9.00 |
Monthly - 30 days |
500 MB | $17.50 |
Monthly - 30 days |
1000 MB | $22.50 |
Monthly - 30 days |
2000 MB | $24.00 |
Monthly - 30 days |
3000 MB | $59.50 |
Monthly - 30 days |
5000 MB | $87.50 |
Zone Extended Countries:
Afghanistan, Aland Islands, Algeria, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Azores, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia And Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Canary Islands, Cayman Islands, Central African Republic, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Democratic Republic Of The Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Madeira, Malaysia, Malta, Martinique, Mauritania, Mauritius, Mayotte Island, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, St. Barts, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Swaziland, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Timor-Leste, Trinidad And Tobago, Tunisia, Turkey, Turks & Caicos, U.S. Virgin Islands, Ukraine, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Viet Nam, Western Samoa and Yemen
Plan Duration | Plan Size | Plan Cost |
Daily - 24 hours |
1000 MB | $5.50 |
Two Weeks - 14 days |
5000 MB | $20.25 |
Two Weeks - 14 days |
10000 MB | $39.25 |
Monthly - 30 days |
20000 MB | $74.25 |
Zone Giga Countries:
Aland Islands, Australia, Austria, Azores, Bangladesh, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte Island, Netherlands, Norway, Pakistan, Poland, Portugal, Puerto Rico, Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, Sri Lanka, St. Barts, St. Martin, Sweden, Switzerland, U.S. Virgin Islands, United Kingdom, United States and Vatican City
Plan Duration | Plan Size | Plan Cost |
Two Weeks - 14 days |
5000 MB | $12.50 |
Two Weeks - 14 days |
10000 MB | $22.50 |
Monthly - 30 days |
20000 MB | $43.50 |
Zone EU Countries:
Aland Islands, Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom and Vatican City
OneSimCard DataMax utilization rules:
If the Data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for DataMax SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
NOTE: For DataMax SIM Cards, you can activate different Data Plans simultaneously. For example, if you are traveling to countries included in the Zone Standard plan, and then travelling to a Zone Extended country, the Zone Standard plan will be used when you are in the country(s) where that Zone works, and when you land in a Zone Extended country(s) the Zone Extended will AUTOMATICALLY start to be used. If you then land in a country where the Zone Standard plan operates, and that plan is still active on your account, then you will then AUTOMATICALLY use the Zone Standard plan.
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DataMax eSIM
Single countries data packages are available. Please see the Rates and Coverage page for specific countries' data packages.
Plan Duration | Plan Size | Plan Cost |
Monthly - 30 days |
500 MB | $5.25 |
Monthly - 30 days |
1000 MB | $8.90 |
Monthly - 30 days |
2000 MB | $17.50 |
Monthly - 30 days |
3000 MB | $24.50 |
Monthly - 30 days |
5000 MB | $38.50 |
Aland Islands, Albania, Algeria, Argentina, Armenia, Australia, Austria, Azores, Bangladesh, Belarus, Belgium, Bosnia And Herzegovina, Brazil, Brunei, Bulgaria, Cameroon, Canada, Canary Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, French Guiana, Georgia, Germany, Gibraltar, Greece, Guadeloupe, Guatemala, Guinea-Bissau, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kuwait, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malaysia, Malta, Martinique, Mayotte Island, Mexico, Moldova, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Norway, Pakistan, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Reunion, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, St. Barts, St. Martin, Sudan, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vatican City and Viet Nam
Plan Duration | Plan Size | Plan Cost |
Weekly - 7 days |
150 MB | $5.50 |
Two Weeks - 14 days |
250 MB | $9.00 |
Monthly - 30 days |
500 MB | $17.50 |
Monthly - 30 days |
1000 MB | $22.50 |
Monthly - 30 days |
2000 MB | $42.00 |
Monthly - 30 days |
3000 MB | $59.50 |
Monthly - 30 days |
5000 MB | $87.50 |
Zone Extended Countries:
Aland Islands, Albania, Algeria, Argentina, Armenia, Australia, Austria, Azerbaijan, Azores, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bonaire, Bosnia And Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Congo, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Democratic Republic Of The Congo, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Madeira, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte Island, Mexico, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Nauru, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Niger, Nigeria, Norway, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, San Marino, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, St. Barts, St. Maarten, St. Martin, Sudan, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Timor-Leste, Tonga, Trinidad And Tobago, Tunisia, Turkey, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Viet Nam and Zambia
Plan Duration | Plan Size | Plan Cost |
Daily - 24 hours |
1000 MB | $5.50 |
Two Weeks - 14 days |
5000 MB | $20.25 |
Two Weeks - 14 days |
10000 MB | $39.25 |
Monthly - 30 days |
20000 MB | $74.25 |
Zone Giga Countries:
Aland Islands, Albania, Argentina, Australia, Austria, Azores, Bangladesh, Belgium, Bosnia And Herzegovina, Bulgaria, Canada, Canary Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Kazakhstan, Kuwait, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Madeira, Malaysia, Malta, Martinique, Mayotte Island, Moldova, Morocco, Netherlands, New Zealand, Nicaragua, Norway, Pakistan, Palestine, Panama, Philippines, Poland, Portugal, Puerto Rico, Reunion, Romania, Russia, San Marino, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, St. Barts, St. Martin, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, U.S. Virgin Islands, United Kingdom, United States, Vatican City and Viet Nam
Plan Duration | Plan Size | Plan Cost |
Two Weeks - 14 days |
1000 MB | $8.25 |
Two Weeks - 14 days |
2000 MB | $10.50 |
Two Weeks - 14 days |
5000 MB | $12.50 |
Two Weeks - 14 days |
10000 MB | $22.50 |
Monthly - 30 days |
20000 MB | $43.50 |
Zone EU+ Countries:
Aland Islands, Albania, Australia, Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Madeira, Malaysia, Malta, Martinique, Mayotte Island, Moldova, Morocco, Netherlands, New Zealand, Norway, Palestine, Poland, Portugal, Reunion, Romania, Russia, San Marino, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, St. Barts, St. Martin, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, United Kingdom, Vatican City and Viet Nam
OneSimCard DataMax utilization rules:
If the Data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for DataMax SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
NOTE: For DataMax SIM Cards, you can activate different Data Plans simultaneously. For example, if you are traveling to countries included in the Zone Standard plan, and then travelling to a Zone Extended country, the Zone Standard plan will be used when you are in the country(s) where that Zone works, and when you land in a Zone Extended country(s) the Zone Extended will AUTOMATICALLY start to be used. If you then land in a country where the Zone Standard plan operates, and that plan is still active on your account, then you will then AUTOMATICALLY use the Zone Standard plan.
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OneSimCard Universal
OneSimCard Universal offers the following discount data plans:
Plan # | Plan Duration | Plan Size | Plan Cost |
#17 | Monthly - 30 days |
500 MB | $15.00 |
#11 | Monthly - 30 days |
1000 MB | $20.00 |
#40 | Monthly - 30 days |
2000 MB | $38.00 |
#63 | Monthly - 30 days |
3000 MB | $55.00 |
Zone A data plans cover the following countries:
Albania, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam
Plan # | Plan Duration | Plan Size | Plan Cost |
#3 | Weekly - 7 days |
150 MB | $15.00 |
#4 | Two Weeks - 14 days |
250 MB | $29.00 |
#5 | Monthly - 30 days |
500 MB | $50.00 |
#9 | Monthly - 30 days |
1000 MB | $75.00 |
#8 | Monthly - 30 days |
2000 MB | $110.00 |
#67 | Monthly - 30 days |
3000 MB | $175.00 |
#68 | Monthly - 30 days |
5000 MB | $199.00 |
Zone B data plans cover the following countries:
Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mauritius, Mexico, Moldova, Montenegro, Montserrat, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.
Plan # | Plan Duration | Plan Size | Plan Cost |
#52 | Monthly - 30 days |
5000 MB | $49.00 |
#94 | Monthly - 30 days |
10000 MB | $86.90 |
Zone Giga data plan covers the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City.
Plan # | Plan Duration | Plan Size | Plan Cost |
#77 | Two Weeks - 14 days |
5000 MB | $29.00 |
#78 | Two Weeks - 14 days |
10000 MB | $57.00 |
Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City.
Plan # | Plan Duration | Plan Size | Plan Cost |
#58 | Monthly - 30 days |
3000 MB | $39.00 |
Zone Asiania data plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam
OneSimCard Universal Plans utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Universal SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
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OneSimCard eSIM World
OneSimCard eSIM World offers the following discount data plans:
Plan # | Plan Duration | Plan Size | Plan Cost |
#413 | Monthly - 30 days |
500 MB | $13.00 |
#407 | Monthly - 30 days |
1000 MB | $19.00 |
#414 | Monthly - 30 days |
2000 MB | $35.00 |
#419 | Monthly - 30 days |
3000 MB | $53.00 |
Zone A data plans cover the following countries:
Albania, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Turkey, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan and Vietnam.
Plan # | Plan Duration | Plan Size | Plan Cost |
#402 | Weekly - 7 days |
150 MB | $12.00 |
#403 | Two Weeks - 14 days |
250 MB | $25.00 |
#404 | Monthly - 30 days |
500 MB | $45.00 |
#406 | Monthly - 30 days |
1000 MB | $69.00 |
#405 | Monthly - 30 days |
2000 MB | $99.00 |
#421 | Monthly - 30 days |
3000 MB | $150.00 |
#422 | Monthly - 30 days |
5000 MB | $175.00 |
Zone B data plans cover the following countries:
Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Moldova, Montenegro, Montserrat, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan and Vietnam.
Plan # | Plan Duration | Plan Size | Plan Cost |
#190 | Monthly - 30 days |
5000 MB | $30.00 |
#191 | Monthly - 30 days |
10000 MB | $57.00 |
#192 | Monthly - 30 days |
20000 MB | $110.00 |
Zone Giga data plan covers the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA and United Kingdom.
Plan # | Plan Duration | Plan Size | Plan Cost |
#77 | Two Weeks - 14 days |
5000 MB | $29.00 |
#77 | Two Weeks - 14 days |
5000 MB | $29.00 |
#78 | Two Weeks - 14 days |
10000 MB | $57.00 |
#78 | Two Weeks - 14 days |
10000 MB | $57.00 |
#195 | Monthly - 30 days |
20000 MB | $65.00 |
#195 | Monthly - 30 days |
20000 MB | $65.00 |
Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.
OneSimCard eSIM World Plans utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
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OneSimCard eSIM Asiana
OneSimCard eSIM Asiana offers the following discount data plans:
Plan # | Plan Duration | Plan Size | Plan Cost |
#401 | Monthly - 30 days |
1000 MB | $16.50 |
#402 | Monthly - 30 days |
3000 MB | $40.50 |
#403 | Monthly - 30 days |
5000 MB | $62.50 |
Zone Asiana data plans cover the following countries:
Australia, Cambodia, China, Egypt, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, USA, United Arab Emirates and Uzbekistan.
OneSimCard eSIM Asiana Plans utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM Asiana to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
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OneSimCard Expedition (formerly Data & Roam)
OneSimCard Expedition (formerly Data & Roam) offers Data Plans available across Europe and around the world countries.
Plan # | Plan Duration | Plan Size | Plan Cost |
#14 | Monthly - 30 days |
1000 MB | $12.00 |
#40 | Monthly - 30 days |
2000 MB | $20.00 |
#52 | Monthly - 30 days |
5000 MB | $40.00 |
Zone A Data Plan covers the following countries:
Armenia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, San Marino, Slovakia, Slovenia, Spain, St. Martin - French, Sweden, Switzerland, Turkey, USA, United Kingdom and Uzbekistan
Plan # | Plan Duration | Advantage Data Allowance Countries | Standard Data Allowance Countries | Plan Cost |
#1 | Two Weeks - 14 days |
250 MB | 125 MB | $25.00 |
#2 | Two Weeks - 14 days |
500 MB | 250 MB | $45.00 |
#3 | Monthly - 30 days |
1000 MB | 500 MB | $75.00 |
#4 | Monthly - 30 days |
2000 MB | 1000 MB | $99.00 |
There are two sets of countries where Zone B data plans are offered. The “Advantage Data Allowance” countries have a data allowance twice as large as the “Standard Data Allowance” countries. The maximum monthly data allowance in the “Advantages Data Allowance” countries is 2000 MB, while the maximum monthly data allowance in the “Standard Data Allowance” countries is 1000 MB. All 4 types of Data Plans are available in all countries where the data Plans are offered.
The Advantage Data Allowance countries are:
Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cambodia, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Moldova, Montenegro, Montserrat, Mozambique, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Pakistan, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tunisia, Turkey, Turks & Caicos, USA, Ukraine, United Kingdom, Uzbekistan and Vietnam
The Standard Data Allowance countries are:
India, Kenya, Peru and United Arab Emirates.
Plan # | Plan Duration | Plan Size | Plan Cost |
#15 | Monthly - 30 days |
3000 MB | $29.95 |
Zone Giga Data Plan covers the following countries:
Turkey.
OneSimCard Expedition (formerly Data & Roam) Plan utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Standard data rates ( Pay As You Go - PAYG) are located (where available) in the roaming network table for each country here.
OneSimCard Expedition (formerly Data & Roam) allows to check the status of the Plan and activate new data Plan directly from the OneSimCard Mobile Phone at http://onesimcard.data
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OneSimCard Europe & More
OneSimCard Europe & More offers the following data plans.
Plan # | Plan Duration | Plan Size | Plan Cost |
#45 | Monthly - 30 days |
1000 MB | $19.95 |
#46 | Monthly - 30 days |
3000 MB | $49.95 |
#47 | Monthly - 30 days |
5000 MB | $59.95 |
Zone A Data Plan covers the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Martin - French, Sweden and United Kingdom.
Plan # | Plan Duration | Plan Size | Plan Cost |
#6 | Two Weeks - 14 days |
500 MB | $25.00 |
#7 | Two Weeks - 14 days |
1 GB | $50.00 |
#8 | Monthly - 30 days |
2 GB | $75.00 |
#9 | Monthly - 30 days |
3 GB | $99.00 |
Zone Special Data Plans cover the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom
OneSimCard Europe & More Plan utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
All data Plans use are subject to the Fair Use Policy posted in the Terms of Use.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan Section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Once you activate any Data Plan, the amount charged is not refundable.
Data not being used up during the Plan period will be lost.
After the Data Plan expires, i.e. the time period ends or you use up your data allotment, you will be charged the standard data rate in that country unless you activate a new Data Plan.
Data will be charged in 100kB increments.
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OneSimCard Plus
For OneSimCard Plus we currently offer Monthly, Weekly and Daily Data Plan for most European countries plus Canada, India, USA and other countries around the world.
Plan # | Plan Duration | Plan Size | Plan Cost |
#11 | Monthly - 30 days |
1000 MB | $19.95 |
#40 | Monthly - 30 days |
2000 MB | $34.95 |
#63 | Monthly - 30 days |
3000 MB | $54.95 |
#64 | Monthly - 30 days |
5000 MB | $89.95 |
Zone A data plan covers the following countries:
Albania, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan and Vietnam.
Plan # | Plan Duration | Plan Size | Plan Cost |
#3 | Weekly - 7 days |
150 MB | $15.00 |
#4 | Two Weeks - 14 days |
250 MB | $25.00 |
#5 | Monthly - 30 days |
500 MB | $45.00 |
#9 | Monthly - 30 days |
1000 MB | $69.00 |
#8 | Monthly - 30 days |
2000 MB | $99.00 |
#67 | Monthly - 30 days |
3000 MB | $150.00 |
#68 | Monthly - 30 days |
5000 MB | $175.00 |
Zone B data plans cover the following countries:/p>
Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mauritius, Mexico, Moldova, Montenegro, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan and Vietnam.
Plan # | Plan Duration | Plan Size | Plan Cost |
#52 | Monthly - 30 days |
5000 MB | $45.00 |
#94 | Monthly - 30 days |
10000 MB | $86.90 |
Zone Giga data plan covers the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA and United Kingdom.
Plan # | Plan Duration | Plan Size | Plan Cost |
#58 | Monthly - 30 days |
3000 MB | $39.00 |
Zone Asiania Data Plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.
OneSimCard Plus Plans utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
I used a large amount of data even though I barely used data, what happened?
Each mobile data session is charged for a minimum of 10kB usage. Even if you check just one 3k email you will be charged for 10kB of usage. In some countries this can be over 30¢ per session, however in Europe and elsewhere it can be as little as 1¢. Check all rates.
Each mobile data session is charged for a minimum of 100kB usage. Even if you check just one 3k email you will be charged for 100kB of usage.
Please note: Some phones, like iPhones, Androids, and other smartphones, can access data without you even knowing it if you have data enabled. We strongly recommend checking the settings on your phone and disable mobile data roaming if you will not be needing data service. By default, all SIM cards are pre-programmed with data service enabled, once you activate your data package.
Can I get rewarded for referring friends to OneSimCard?
Yes, you can! Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!What is the cost to make calls from a OneSimCard phone to another OneSimCard phone?
It depends on the country you're in when making the call. In many countries there is a special low rate of just $0.25/min to call another OneSimCard phone (only when dialing the other OneSimCard user's primary mobile number, not a Personal Extra Number). In other countries your cost will be our standard low outgoing call rate from that country.
Example: two OneSimCard users are in Italy and one calls the other, the cost will be $0.25/min for the caller and free for the receiver.
Visit our Rates & Coverage page and choose any country to view its current rates. Use the dropdown menus to see rates for calling to/from other countries.
PLEASE NOTE: If you activate a discount call plan, the special rate to make OneSimCard-to-OneSimCard calls will not be available. You will be charged for those calls according to the discount call plan rate.
Another great benefit of using OneSim VoIP: To call using the 1SIM VoIP App to another user on the 1SIM VoIP App, this call is free, so long as you are calling the PEN associated with their 1SIM VoIP App.
Can I keep receiving calls made to my regular cell phone or landline numbers while traveling abroad?
Yes, you can easily forward calls from your regular cell phone number, home phone, office, etc. to your OneSimCard phone while you're abroad!
Your OneSimCard international Universal and Expedition SIM card comes with both a European and U.S. number. To forward your regular U.S. numbers to the SIM, just set them to forward to the U.S. number that's included with your SIM card. For eSIM World and DataMax eSIM, you can order Personal Extra Numbers (PENs) as needed for an additional cost.
You can also order unlimited Personal Extra Numbers (PEN) - Local or Toll Free - in many different countries, including USA, Canada, UK, France, Italy and Spain. For example, if you work or live in the UK and want to keep receiving calls made to your regular UK numbers, just add a UK PEN to your SIM card and set up call forwarding to that new number.
Calls received through a PEN will be charged an additional 20c/min to the incoming rate of the country you are in. The exception is calls received through a UK-Mobile PEN which is only charged an additional 25c per call.
Please Note: Your subscription to a Personal Extra Number starts the moment your order is shipped. If you do not need your PEN to be active right away, you can always wait and order a PEN later at any time by logging in to your account.
You can forward your calls to your 1SIM VoIP PEN. Simply forward all calls from your phone number to your 1SIM VoIP PEN using the directions below. Normal charges will apply for receiving calls to your 1SIM VoIP number (there will be NO extra $0.20, or $0.25 for UK PEN, cost to receive a call on OneSim VoIP).
Different carriers use different ways of programming call forwarding. Below are instructions to setup call forwarding with various US wireless carriers. We urge you to test the call forwarding a few days prior to your trip, and to call your wireless carrier for assistance if needed.
Alltel, , Verizon Wireless, Cricket Wireless
To activate Call Forwarding:
* is a star character located on the keypad
To deactivate Call Forwarding:
T-Mobile and AT&T Wireless GSM phones
To activate Call Forwarding:
To deactivate Call Forwarding:
How often do I need to recharge my OneSimCard account?
For Universal E, Expedition E, eSIM World E, eSIM Asiania, Plus, Europe & More, & Standard SIM Cards, the international SIM card phone number and account will expire if no outgoing usage is made for 12 months. The outgoing usage could be any of the following: Call made from the phone, SMS sent from the phone or any Data Usage.
Personal Extra Numbers will stay active as long as they have been funded properly.
The SIM card balance is valid for 10 months. The balance will continuously roll over to the next 10 month period provided that at least $25 is added within 10 months after the last recharge.
If the balance expires, the service can still be used after a new recharge of the SIM card.
For Physical 3-in-1 DataMax & DataMax eSIM SIM Cards, the SIM card and account will expire if no outgoing usage is made for 12 months. The outgoing usage could be any of the following: Call made from the OneSIM VoIP App, SMS sent from the OneSim VoIP app or any Data Usage.
Personal Extra Numbers will stay active as long as they have been funded properly and the SIM hasn’t expired. If the SIM card expires, but then is restored ($10 Restoration Fee applies), the PEN will be re-attached to the SIM card, as long as the PEN hasn’t expired based on the time period for which the PEN was purchased.
The SIM card balance is valid for 10 months. The balance will continuously roll over to the next 10-month period provided that at least $25 is added within 10 months after the last recharge.
If the SIM card balance expires, the SIM will expire and be removed from the account after 7 days, unless there is a data package currently active on the SIM (not a future activation). If there is no balance on the SIM and the active data package expires, the SIM will expire 7 days following the expiration of the active data package. So, to keep the SIM active you need to either keep a balance on the SIM or an active data package.
NOTE: If there is balance on the SIM card, but no data is used for 15 consecutive days, the SIM card will be blocked/suspended. To unblock the SIM card, simply go to your account portal and in the "My SIM cards" tab, click on "Unblock" on the "SIM Type" line.
An expired SIM can be restored for a $10.00 restoration fee plus a recharge of at least $25.00.
What is your Return/Refund policy?
We do not give refunds for airtime.
You may return an unused phone or OneSimCard SIM card within 30 days after our shipment of the item to you, provided you never placed a call to or from the mobile phone issued, all airtime is intact and the phone or OneSimCard SIM card is in new condition, in the original factory carton, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all related accessories. A 25% restocking fee will be applied, and shipping charges will not be refunded. Returned merchandise will not be accepted unless a Return Merchandise Authorization (an RMA) has been requested and issued by our Customer Support department. The RMA number must be clearly written on the outside of the box in order to be processed.
We will not refund airtime used on mis-dialed calls. If you are not sure how to dial a number in a specific country, please request support from customer service.
There are no refunds for sent SMS messages - either it was delivered to the recipient or not. Not all SMS messages can be or will be delivered.
We will not refund minutes used for calls to Customer Service. A call made to Customer Service will be billed at the same rate as a regular call made from the country in which you are located.
There will be no refunds for expired SIM Cards, even if, at the time of expiration, your SIM Card Account had a positive balance.
There will be no refunds for expired SIM Card Account balances should you fail to recharge your account with at least a $25 payment within ten (10) months of your preceding $25 recharge.
There will be no refunds of your account balance if you terminate the Service.
There will be no charge to your prepaid account if you do not answer the call back. Contact OneSimCard Customer Support for more help.
What is time validity of OneSimCard SIM?
All SIM types are valid for 1 year after the last billable use - phone call, sent SMS or data use.
The SIM balance for all types of OneSimCard SIMs is valid for 10 months after the last recharge. Each recharge extends the balance for the next 10 months period. If you do not recharge within the 10-month period, any remaining balance will be forfeited.
NOTE: For Physical 3-in-1 DataMax & DataMax eSIM SIM cards, if the SIM card has no balance, the SIM will expire and be removed from the account after 7 days, unless there is a data package currently active on the SIM (not a future activation). If there is no balance on the SIM and the active data package expires, the SIM will expire 7 days following the expiration of the active data package. Additionally, if a data package is purchased, and set for future activation, the inactive data package will expire after 6 months from the date of purchase.
An expired SIM can be restored for a $10.00 restoration fee plus a recharge of at least $25.00.
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